Priority Date: 08.06.16 (US 201615176899)

TECHNIQUES FOR BENCHMARKING PERFORMANCE IN A CONTACT CENTER SYSTEM

  • Application ID: EP17734813
  • Status: Request for examination was made

Attorney

operating since 1848
Headquarter in London and 2 offices
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Specialization

This EP application has the IPC class G06 (COMPUTING; CALCULATING; COUNTING). Carpmaels & Ransford LLP is specialised in G06 (COMPUTING; CALCULATING; COUNTING). Here you find a list of all patent agent firms which are specialized in this IPC class. For a similar patent, they might be a good choice.

Timeline

  • 08.06.2016 - Priority Date (US 201615176899)
  • 14.12.2017 - Publication A1 (WO2017212328)
  • 17.04.2019 - Publication A1 (EP3469531)

IPC Classification